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Xerox: Customer Satisfaction

Xerox: Customer Satisfaction

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b2b Indonesia: Business Directory on CD-ROM 2002-2003

b2b Indonesia: Business Directory on CD-ROM 2002-2003

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b2b Indonesia: Business Directroy on CD-ROM 2003-2004

b2b Indonesia: Business Directroy on CD-ROM 2003-2004

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Building service, driving profits : RPG financial services

Building service, driving profits : RPG financial services

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The Customer Service Connection

The Customer Service Connection

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Instructor`s resource CD ROM Financial Institutions Management: a risk management approach, 5th ed.

Instructor`s resource CD ROM Financial Institutions Management: a risk management approach, 5th ed.

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Instructor`s resource CD-ROM Bank Management and Financial services, 6th ed.

Instructor`s resource CD-ROM Bank Management and Financial services, 6th ed.

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Loma 286 Quick Review: principles of financial services and products

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Analysis of Unsatisfactory Service Level Performance at Gerai Esia PT. Bakrie Telecom, Tbk

Analysis of Unsatisfactory Service Level Performance at Gerai Esia PT. Bakrie Telecom, Tbk

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In Search of Operational Excellent in PT. Wahyu Kalasuba : Building Long-Term Competitiveness in Forwarder Industry

In Search of Operational Excellent in PT. Wahyu Kalasuba : Building Long-Term Competitiveness in Forwarder Industry

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Improving Excellent Service at PT. Bank BPD Aceh Langsa Branch Through Better Communication PT. Bank BPD Aceh

Improving Excellent Service at PT. Bank BPD Aceh Langsa Branch Through Better Communication PT. Bank BPD Aceh

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American Expresss-Travel related services: quality of service-a case of TRS

American Expresss-Travel related services: quality of service-a case of TRS

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Ways American Express travel related services can improve the quality the quality of its service to service establishments

Ways American Express travel related services can improve the quality the quality of its service to service establishments

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Survey on service establishment attitude towards American Express -TRS

Survey on service establishment attitude towards American Express -TRS

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Strategic Campaign Plan For Relauncing Citiphone Banking Service

Strategic Campaign Plan For Relauncing Citiphone Banking Service

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Financial Strategy of Bank Niaga Facing Year 2001

Financial Strategy of Bank Niaga Facing Year 2001

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Relaunch of CITIBANK autoloan service

Relaunch of CITIBANK autoloan service

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Searching for the users values and expectation in international direct dialing service

Searching for the users values and expectation in international direct dialing service

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Strategi Pemasaran Jasa Reparasi Kapal PT. Dok & Perkapalan Kodja Bahari

Strategi Pemasaran Jasa Reparasi Kapal PT. Dok & Perkapalan Kodja Bahari

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Business Opportunity of GE Finance Indonesia

Business Opportunity of GE Finance Indonesia

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Winning the Competition e-B2B for GE Retail

Winning the Competition e-B2B for GE Retail

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Winning The Future Retail Business: Corporate Strategy for Alfa Retailindo Tbk

Winning The Future Retail Business: Corporate Strategy for Alfa Retailindo Tbk

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Understanding Changing in Media Habit and Its Impact on Kompas`s Circulation

Understanding Changing in Media Habit and Its Impact on Kompas`s Circulation

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Finding a better way of serving diners

Finding a better way of serving diners

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BCA Finance Capturing Potential Market as the Most Preferred by Customers

BCA Finance Capturing Potential Market as the Most Preferred by Customers

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A Study of TNT`s Customers Perceptions and Expectations

A Study of TNT`s Customers Perceptions and Expectations

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Puspa Catering Service : Marketing Strategy for Improving Company Profitability

Puspa Catering Service : Marketing Strategy for Improving Company Profitability

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Promotion Strategy Proposal of Indosat Flatcall

Promotion Strategy Proposal of Indosat Flatcall

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Optimizing business process of messenger services ( a study case at PT DHL global forwarding Indonesia)

Optimizing business process of messenger services ( a study case at PT DHL global forwarding Indonesia)

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Business Strategy Development at PT. Prospektif Multi Karya

Business Strategy Development at PT. Prospektif Multi Karya

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