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The New public service : Serving, not Steering

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Proceedings of the 61st Annual Meeting

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The Professional`s guide to financial services marketing : bite-sed insights for creating effective approaches

The Professional`s guide to financial services marketing : bite-sed insights for creating effective approaches

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Manajemen pelayanan Publik : Lampiran UU No. 25 tahun 2009 tentang pelayanan publik

Manajemen pelayanan Publik : Lampiran UU No. 25 tahun 2009 tentang pelayanan publik

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Supply chain management : strategy, planning, and operation

Supply chain management : strategy, planning, and operation

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Financial Institutions Management: A Risk Management Approach

Financial Institutions Management: A Risk Management Approach

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Au Bon Pain: Interviews with Ron Shaich and Len Schlesinger

Au Bon Pain: Interviews with Ron Shaich and Len Schlesinger

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Au Bon Pain: A Presentation by Gary Aronson and Brian McEvoy

Au Bon Pain: A Presentation by Gary Aronson and Brian McEvoy

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Club Med: Interviews with Jacques Giraud and Sylvio de Bortoli

Club Med: Interviews with Jacques Giraud and Sylvio de Bortoli

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Colonial Foods: Performance Appraisal Interview (Abridged)

Colonial Foods: Performance Appraisal Interview (Abridged)

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Dyer/Brown & Associates

Dyer/Brown & Associates

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Jim Southern

Jim Southern

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Southwest Airlines: Interview with Lamar Muse, January 1978

Southwest Airlines: Interview with Lamar Muse, January 1978

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CompuServe: Charlie McCall

CompuServe: Charlie McCall

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Eastman Kodak Co.: Perspectives on Outsourcing

Eastman Kodak Co.: Perspectives on Outsourcing

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Sunrise Medical, Inc.`s Wheelchair Products

Sunrise Medical, Inc.`s Wheelchair Products

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Interactive Investor International : Building and Growing a Customer Focused Dot.Com

Interactive Investor International : Building and Growing a Customer Focused Dot.Com

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Buckman Laboratories

Buckman Laboratories

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Charles Schwab Corp.: A Presentation by David Pottruck Co-CEO

Charles Schwab Corp.: A Presentation by David Pottruck Co-CEO

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Inland Steel Company Product Policy, Video 3: Customer and Technical Services

Inland Steel Company Product Policy, Video 3: Customer and Technical Services

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Inland Steel Co. Product Policy, Video 6: Fred Lerner -- Inventory Planning and Control

Inland Steel Co. Product Policy, Video 6: Fred Lerner -- Inventory Planning and Control

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CompuServe (A): Jeff Wilkins

CompuServe (A): Jeff Wilkins

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CompuServe (B): Jeff Wilkins

CompuServe (B): Jeff Wilkins

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Mary Kay Cosmetics No. 1: Speech, Video

Mary Kay Cosmetics No. 1: Speech, Video

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OTISLINE

OTISLINE

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People Express, Introduction

People Express, Introduction

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Population Services International: The Social Marketing Project in Bangladesh

Population Services International: The Social Marketing Project in Bangladesh

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Mark Twain Bancshares, Inc.,

Mark Twain Bancshares, Inc.,

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National Medical Enterprises, Richard Eamer, CEO--Question and Answer Session with AMPs, May 1985

National Medical Enterprises, Richard Eamer, CEO--Question and Answer Session with AMPs, May 1985

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ServiceMaster Industries, Inc.,

ServiceMaster Industries, Inc.,

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